Avis Car Rental FAQs Avis Car Rental FAQs

As a global rental car leader, Avis offers shared FAQ content for four different countries: U.S., Canada, Australia and New Zealand.

If you don't find the answer to your question on one of these sites, please search one of the others.

For the latest non-smoking policy, click here.

As a global rental car leader, Avis offers shared FAQ content for four different countries: U.S., Canada, Australia and New Zealand.

If you don't find the answer to your question on one of these sites, please search one of the others.

For the latest non-smoking policy, click here.

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Automobile liability and property damage policies

Avis provides liability coverage for its vehicles as required by applicable law. In most instances, this will include coverage for the renter or authorized driver up to the financial responsibility limits of the applicable jurisdiction at no additional charge. In some states, the liability coverage provided is excess to any other applicable coverage. This means the renter's personal liability insurance is used first, and the Avis protection will not apply until the renter's or driver's insurance, if any, has been exhausted. Please check the rental agreement or nearest Avis reservation center regarding the applicability of automobile liability coverage to specific locations. You should also check with your own insurance company to determine the level of your protection under their policy.

Exceptions:
CALIFORNIA: Automobile Liability and Property Damage Protection is not included in the rental rate. The customer may provide automobile liability insurance through a personal insurance policy or may purchase Additional Liability Insurance.
MISSOURI: Avis does not provide Automobile Liability Insurance and Property Damage Protection unless the renter/authorized driver does not carry a personal automobile liability insurance policy. In that case, Avis will provide coverage up to the fFnancial Responsibility Limits (FRL) at no additional charge.
NEW YORK: Avis provides liability coverage for its vehicles as required by applicable law. In most instances, this will include coverage for the renter or authorized driver up to the Financial Responsibility Limits of the applicable jurisdiction at no additional charge.

TEXAS: Automobile Liability and Property Damage Protection is not included in the rental rate. The customer may provide automobile liability insurance through a personal insurance policy or may purchase Texas Automobile Rental Liability Insurance.
UTAH: Avis does not provide Automobile Liability Insurance and Property Damage Protection unless the renter or authorized driver does not carry a personal automobile liability insurance policy. Inthat case, Avis will provide this coverage up to the Financial Responsibility Limits (FRL) at no additional charge.

Avis provides liability coverage for its vehicles as required by applicable law. In most instances, this will include coverage for the renter or authorized driver up to the financial responsibility limits of the applicable jurisdiction at no additional charge. In some states, the liability coverage provided is excess to any other applicable coverage. This means the renter's personal liability insurance is used first, and the Avis protection will not apply until the renter's or driver's insurance, if any, has been exhausted. Please check the rental agreement or nearest Avis reservation center regarding the applicability of automobile liability coverage to specific locations. You should also check with your own insurance company to determine the level of your protection under their policy.

Exceptions:
CALIFORNIA: Automobile Liability and Property Damage Protection is not included in the rental rate. The customer may provide automobile liability insurance through a personal insurance policy or may purchase Additional Liability Insurance.
MISSOURI: Avis does not provide Automobile Liability Insurance and Property Damage Protection unless the renter/authorized driver does not carry a personal automobile liability insurance policy. In that case, Avis will provide coverage up to the fFnancial Responsibility Limits (FRL) at no additional charge.
NEW YORK: Avis provides liability coverage for its vehicles as required by applicable law. In most instances, this will include coverage for the renter or authorized driver up to the Financial Responsibility Limits of the applicable jurisdiction at no additional charge.

TEXAS: Automobile Liability and Property Damage Protection is not included in the rental rate. The customer may provide automobile liability insurance through a personal insurance policy or may purchase Texas Automobile Rental Liability Insurance.
UTAH: Avis does not provide Automobile Liability Insurance and Property Damage Protection unless the renter or authorized driver does not carry a personal automobile liability insurance policy. Inthat case, Avis will provide this coverage up to the Financial Responsibility Limits (FRL) at no additional charge.