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Helpful Links & Phone Directory
Overlake Medical Center
- Address and phone number are here.
- Human Resources & Employment:425.688.5201.
- Foundation:425.688.5525 .
- Recognizing Excellence: Recognize an Overlake employee who demonstrated compassionate care during your stay or visit with us.
Overlake Clinics
- Addresses, phone and fax numbers are here.
- Appointmentsfor new patientsfor primary care: New patients may schedule appointments online with family medicine and internal medicine providers who are accepting new patients, or through our call center at (425) 635-6600.
- Appointments for existing patients: Log in to MyChart or call 425.635.6600.
- Human Resources & Employment:425.688.5201.
- Recognizing Excellence: Recognize an exceptional Overlake employee who demonstrated compassionate care during your stay or visit with us.
Medical Records, Billing, Insurance
- Medical Records: Download and complete the request for health information form.
- Billing & Insurance: Pay your hospital or clinic bill online.
- Billing questions:425.688.5124 or send a message in MyChart.
- Financial Assistance and Charity Care information is here.
MyChart Patient Portal
- Existing patients: Log in.
- New patients: Sign up for a new account if you have an activation code or call 425.688.5444 to request access.
- For additional assistance, call the MyChart help desk at 844.750.8525.
Media Inquiries
- For urgent media or PR requests, call our public information officer: 425.631.6611.
Resolving Concerns
- For Hospitalized Patients:Patient Experience:425.688.5613 or patientexperienceteam@overlakehospital.org. ( Agree to email risks before sending).*
- For Discharged Hospital Patients:Patient Advocate:425.688.5191 or patient.action@overlakehospital.org. ( Agree to email risks before sending).*
- For Clinic Patients: Call your clinic directly - Overlake Medical Center & Clinics locations.
- For a Privacy Complaint:privacyofficer@overlakehospital.org. ( Agree to email risks before sending).*
- Written Complaint to DOH:
Washington State Department of Health
P.O. Box 47857
Olympia WA 98504-7857
Phone directory
To view contact information for Overlake Clinics, please visit the locations search page.
If you are currently experiencing a health emergency, call 9-1-1.
- Administration: 425.688.5012
- Admitting (Patient Access): 425.688.5115
- Anesthesiology: 425.688.5228
- Behavioral Health Unit (Inpatient Psychiatry): 425.688.5175
- Chaplain: 425.688.5127
- Childbirth Center: 425.800.5218
- Class Registration: 425.651.6787, classes@overlakehospital.org. (Agree to email risks before sending.)*
- Compliance: 425.688.5717
- Critical Care Unit (Family Information): 425.688.5300
- Critical Care Unit (General Information: 425.688.5216
- Emergency Department: 425.688.5100
- Employee Health: 425.688.5381
- Foundation: 425.688.5525
- Gift Shop: 425.688.5303
- Human Resources: 425.688.5201
- Interpreters/Assistive Devices: 425.688.5304
- Labor & Delivery: 425.490.4229
- Lost & Found: 425.688.5673
- Media & Public Relations: 425.631.6611 (pager), mediarequest@overlakehospital.org. (Agree to email risks before sending.)*
- Medical Records: 425.688.5643
- Medical Staff Office: 425.688.5075
- Parent & Baby Care Center: 425.688.5389
- Postpartum Unit: 425.629.0944
- Psychiatry - Adult Partial Hospitalization Program: 425.688.5651
- Neonatal Intensive Care Unit (NICU): 425.688.5283
- Outpatient Surgery: 425.688.5218
- Outpatient Psychiatry : 425.688.5460
- Patient Action: 425.688.5191
- Patient Experience: 425.688.5613
- Patient Financial Services: 425.688.5655
- Risk Management: 425.688.5717
- Security: 425.688.5955
- Surgical Pre-Admission: 425.688.5378
- Volunteer Services: 425.688.5103
*By using unencrypted email to communicate with Overlake Medical Center & Clinics (“Overlake”), you acknowledge the risks associated with such communications. These risks include the possibility that your emails, which may contain your health information, could be accessed by unauthorized third parties. Your decision to use unencrypted email to contact Overlake constitutes your acceptance of these risks and your consent for Overlake to communicate with you via unencrypted email messages that may contain your health information.
